If your role requires you to use your personal vehicle during a shift, and we've agreed to cover your on-shift mileage, you'll need to report it weekly each Monday, for all trips in the prior Monday-Sunday, period using Driversnote.

With Driversnote, you'll join our team called uPaged Team via the link below, so that reports can be submitted digitally to us for approval, and on to our payroll team.

Mileage reimbursement is processed through payroll and the framework is set by the government - so there are firm rules about what's claimable. Please read this page before you start tracking.


✅ What's covered
Mileage reimbursement applies when you use your vehicle for work purposes during your shift - for example, travelling between a patient's home and another location as part of your shift.


❌ What isn't covered

Mileage reimbursement does not cover:

• 🚫 Travel between your home and your first patient, or from your last patient back home (your standard commute of up to 25 km each way).
• 🚫 Trips outside your rostered shift hours.
• 🚫 Travel to or from a break location.

Importantly, you must arrive at your first patient at the shift start time, and your shift finishes at your last patient. Your commute is not done in work hours.


🚗 Exception: Long commutes

If your first or last patient is more than 25 km from your home, you may be eligible for reimbursement for the distance over 25 km each way.

Even with long commutes, these are done outside of shift hours and you must still start your shift on time, at your first patient. Not doing this may mean the workload feels unachievable, and Amplar are able to see when you checked in to your patient so it's important to be as organised as you can here.

How to submit a long commute for reimbursement:

✅ Manually add your long commute journey in Driversnote.
💰 We'll review your allocation and reimburse any eligible mileage.

Example: If your first patient is 40 km from home, you'll be reimbursed for 15 km for this journey (40 km − 25 km).

⚠️ Accuracy matters. Your mileage report must reflect your actual trips. Submitting inaccurate reports is taken seriously, and recurring issues will be escalated accordingly.

Step 2 - Set up tracking
We recommend using Start/Stop tracking rather than auto-tracking:

• Tap Start when you begin travelling at the start of your shift (not from home — from your first work-related destination)
• Tap Stop at the end of your shift

This creates one trip record per shift, keeps your trip count low, and gives you the most accurate record.

Why not auto-tracking? Auto-tracking uses your phone's GPS and accelerometer to detect when you're moving. It can pick up personal trips and commutes, which means more trips to review and classify. If you do use it, make sure to review and classify every trip before submitting.

What if you run out of free trips?
Don't stop tracking. Driversnote's free plan includes 15 trips per month - if you're getting close to the limit, uPaged will receive a notification and we'll upgrade your account. No data will be lost. Just keep going as normal and we'll take care of it.

Step 3 - Review and classify your trips
After each shift, review your trips in the app:

• Classify each trip as Business or Personal
• Add any relevant notes
• You can manually add a forgotten trip by entering the start and end addresses
• You can review and edit trips by tapping on them in the app

Driversnote will attempt to classify trips automatically based on your working hours — but always check before submitting

Step 4 - Generate and submit your report
At the end of each week, generate your mileage report in Driversnote and submit it:

1. From the home screen, tap the Report icon
2. Tap + to create a new report
3. Select the date range (covering all shifts worked that week), vehicle, and trip type
4. Preview your report, then tap Send to submit

Reports must be submitted by 5pm Monday to be included in Wednesday's pay run, covering all shifts worked the previous week. Late submissions may miss the pay run.

Important notes

• You cannot use Motion Detection and iBeacon simultaneously - only one auto-tracking method can be active at a time
• You can manually add a forgotten trip by entering the start and end addresses
• You can review and edit any trip by tapping on it in the app

Video guides

• Auto Tracking
• Classify Trips
• Sharing your mileage logs

Need help?
Reach out to the Talent Success team at any time - we're here to help you get set up. If something's not working in the app, reply to your onboarding email and we'll sort it.