Amplar Hospital In The Home
Amplar Hospital In The Home
Important resources and information
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🩺 Nurse eligibility
🩺 Nurse eligibility
Hospital in the Home (HITH) shifts with Amplar are available to experienced Registered Nurses who are RN3 or above.
As part of Amplar’s Clinical Governance requirements, nurses must meet this experience level before completing their Amplar onboarding and getting started with HITH shifts.
📞 Contact Numbers
📞 Contact Numbers
🗓️ Scheduling Team
Phone: 1300 787 026 (Option 4)
🕒 7:00am – 10:00pm (please call before 9:45pm where possible)
Contact for:
- Allocation questions
- Reallocations or visit issues
- EN patient/service escalations
🏥 My Home Hospital Clinical Support (24/7)
📞 General Clinical Support
Phone: 1800 111 644
Use for:
- Clinical concerns
- Urgent clinical advice
- Cannulation support
- Missing stock or equipment
- Medication queries
🚨 Urgent Patient Deterioration
Phone: 1800 000 644
Use only when a patient is deteriorating and requires urgent clinical review (no ambulance required).
⚠️ This number connects directly to the Virtual Care Centre (VCC) emergency line for priority response.
🏠 Non-My Home Hospital (Non-MHH) Consumers
Phone: 1300 787 026
Select the appropriate menu option for your enquiry.
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📦 Patient Supplies Information
📦 Patient Supplies Information
🧡 My Home Hospital Orange Box
Most My Home Hospital patients will have an orange supply box in their home which may include equipment such as:
Supplies are usually located:
If supplies are missing:
Most My Home Hospital patients will have an orange supply box in their home which may include equipment such as:
- Blood pressure machine
- Dressing supplies
Supplies are usually located:
- In the patient’s home, or
- In your nurse supply pack
If supplies are missing:
- Escalate to the Care Coordinator
- Additional stock can be arranged for the client
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🖥️ Amplar's Sharepoint
🖥️ Amplar's Sharepoint
Amplar Health have a SharePoint site holds up to date resources including:
You will be required to log in using your Medibank/Amplar login credentials:
- Common system links and quick access tools
- Nursing resources and clinical documentation
- Clinical quick links for frequently used applications and information
- Educational resources and learning materials
- The latest procedures, guides, and supporting documents
- Access to the Australian Injectable Drugs Handbook (AIDH), which is now only available through the SharePoint site
You will be required to log in using your Medibank/Amplar login credentials:
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📦 Nurse Supplies Information
📦 Nurse Supplies Information
All stock orders must be submitted via the Agency Kit Stock Ordering Form:
Important Reminders
Please keep an eye on your stock levels and plan ahead when placing re-orders.
Stock Ordering Questions
📧 agencynursing@amplarhealth.com.au
Please keep an eye on your stock levels and plan ahead when placing re-orders.
- Place orders at least 1 week in advance
- Order processing takes approximately 2-3 business days
- Shipping can take up to 3-4 business days
- Nurses are responsible for managing and re-ordering their own kit stock
- Stock held in the Adelaide Amplar Health office is for urgent needs only and availability is limited
Stock Ordering Questions
📧 agencynursing@amplarhealth.com.au
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🚗 Mileage Reporting
🚗 Mileage Reporting
If you've been approved to claim mileage for travel undertaken during your shift, all claims must be tracked and submitted Driversnote workplace called uPaged Team.
Only work-related travel completed during your rostered shift is claimable. Mileage reports must be submitted by 5:00pm each Monday to be included in the Wednesday pay run.
📖 For instructions on setting up Driversnote, tracking and submitting mileage, and understanding what is and isn't claimable, please refer to the Mileage Tracking Guide.
Only work-related travel completed during your rostered shift is claimable. Mileage reports must be submitted by 5:00pm each Monday to be included in the Wednesday pay run.
📖 For instructions on setting up Driversnote, tracking and submitting mileage, and understanding what is and isn't claimable, please refer to the Mileage Tracking Guide.
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🗺️ Adelaide Round Locations
🗺️ Adelaide Round Locations
Hospital in the Home (HITH) shifts will now be posted using geographic zones across Adelaide. These zones align with Amplar Health's internal scheduling model and are designed to provide nurses with a clearer indication of the area where patient visits are expected to occur.
Using zone-based locations helps nurses better understand the general area they are booking into and estimate travel requirements before accepting a shift.
🚗 Remember: If your commute to your first patient, or your journey home after your last patient, is more than 25 km, we'll reimburse the distance over 25 km. To claim this, simply let us know and add the additional reimbursable distance to your mileage report in Driversnote.
Shift Location Zones
The following zones will now be used when posting Amplar Health Hospital in the Home shifts:
Department Zone > Indicative Area
The suburbs listed are intended as a guide to the general area covered by each zone.
Important Information
Using zone-based locations helps nurses better understand the general area they are booking into and estimate travel requirements before accepting a shift.
🚗 Remember: If your commute to your first patient, or your journey home after your last patient, is more than 25 km, we'll reimburse the distance over 25 km. To claim this, simply let us know and add the additional reimbursable distance to your mileage report in Driversnote.
Shift Location Zones
The following zones will now be used when posting Amplar Health Hospital in the Home shifts:
Department Zone > Indicative Area
- Far North 1 > Gawler
- Far North 2 > Munno Para / Craigmore
- North 1 > Elizabeth
- North 2 > Salisbury
- Northeast 1 > Modbury / St Agnes
- Northeast 2 > Mawson Lakes / Blair Athol
- Northeast 3 > Enfield / Lightsview
- Northeast 4 > Hope Valley / Paradise
- East > Unley / Magill
- Hills 1 > Stirling / Aldgate
- Hills 2 > Mount Barker / Hahndorf
- South 1 > Glenelg / Brighton
- Far South 1 > Hallett Cove / Morphett Vale
- Far South 2 > Christies Beach / Aldinga
- West 1 > Henley Beach / Findon
- West 2 > Semaphore / Largs Bay
The suburbs listed are intended as a guide to the general area covered by each zone.
Important Information
- The zone shown on a shift indicates where most patient visits are expected to occur.
- Patient allocations may change based on operational and clinical requirements.
- The listed suburbs are examples only and do not include every suburb within each zone.
- A shift may include visits across multiple nearby suburbs within the same region.
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🚗 Parking Reimbursement
🚗 Parking Reimbursement
Please try to find free parking wherever possible.
If free parking is not available and you need to pay for parking while visiting a patient, please email a photo of your parking ticket/receipt to the office by close of business Monday for reimbursement. 💰
If free parking is not available and you need to pay for parking while visiting a patient, please email a photo of your parking ticket/receipt to the office by close of business Monday for reimbursement. 💰
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🎟️ Induction & Onboarding
Community nursing requires you to be set up in numerous IT systems and trained in how to use them. Nurses are provided a 2 hour induction in the Amplar head office, followed by a buddy shift.
In addition to this, you will be required to review the following documents which are shared with you by email during your onboarding:
In addition to this, you will be required to review the following documents which are shared with you by email during your onboarding:
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👩⚕️ A Day in the Life of an Amplar Community Nurse
To help you feel prepared and confident before your first Amplar Health shift, we’ve outlined what a typical day may look like - from receiving your patient round through to completing your final visit. This guide explains what to expect, your responsibilities at each stage of the day, and how to respond when schedules change, supporting safe, efficient and consistent care for every patient.
Before Your Shift
The scheduling team will build your round in the most appropriate order to support efficient service delivery and minimize unnecessary travel.
Planning Your Day
During Your Shift
Changes to Your Round
End of Your Shift
Before Your Shift
- Your patient round is generally allocated and available to view from approximately 2:00PM on the day prior to your scheduled shift. Please contact Amplar Health, if you have not received it by 5:00PM.
- Review your allocated visits as soon as they are published, you are not expected to review prior to your shift start time
- Your shift start time is when you are expected at the first patient’s home
- Check that all the visits align with your clinical skills, competencies, and scope of practice.
- Confirm that you have the required equipment, consumables, and stock available to safely complete the planned care for each patient.
The scheduling team will build your round in the most appropriate order to support efficient service delivery and minimize unnecessary travel.
Planning Your Day
- Review your schedule and familiarise yourself with patient locations, appointment times, and care requirements.
- Confirm and accept your round for the day through Staff Appointments.
- Review any clinical notes, care instructions, or updates before entering the home.
- Escalate any concerns regarding visit allocation, clinical competency requirements, or stock availability as early as possible.
During Your Shift
- Travel to each patient as scheduled (your shift start time is when you are expected at the first patient) and deliver care in line with the care plan and Amplar clinical standards.
- Upon arrival, confirm the visit as "Arrived" in the system.
- Review the patient notes before entering the home.
- Complete all documentation and handover activities at the end of each point-of-care service delivery- either in the home, or in your car before leaving to next patient.
- Complete any required handovers or escalations.
Changes to Your Round
- Community nursing is a dynamic environment, and your schedule may change throughout the day due to:
- Patient discharges
- New referrals and urgent visits
- Changes in patient clinical needs
- Service delivery requirements
- Any changes to your round will be communicated to you by the scheduling team.
- You are responsible for regularly checking your round throughout the day and reviewing any newly allocated visits.
- New visits can be reviewed and accepted through Staff Appointments.
End of Your Shift
- Ensure all visits have been completed and documentation is up to date.
- Replenish stock and equipment where required, ready for future shifts.
- Raise any operational, scheduling, or clinical concerns that may impact ongoing patient care.
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We acknowledge the Gadigal of the Eora Nation as the Traditional Custodians of the extraordinary land that uPaged operates from, and we pay our respects to their Elders past, present and emerging.
© 2026 uPaged Pty Ltd. All Rights Reserved. ABN: 16 632 742 262
© 2026 uPaged Pty Ltd. All Rights Reserved. ABN: 16 632 742 262