Time period select from the drop down or add a custom time.
  Department
  (nurse) Specialty deselect any you don't want to match with for this shift
  Add note (optional)
  Grade/s of nurse you require

  Enable ⚡️Allow returning talent to book instantly (optional) to automatically accept returning nurses.

For any changes to your account settings, reach out to your uPaged Account Manager.

1. You’ll receive an app notification and email when nurses apply.

2. Open the Schedule and locate the shift.

3. Click on the nurse’s name to review their profile, including experience, compliance documents, and ratings.

4. Click “Accept” and confirm to book the nurse, or click “Decline” if they’re not suitable.

💡 Need to edit the shift or contact the nurse? Their contact number is listed on the booked shift card.

Great Match – Verified experience in the required specialty within the last three years.

Good Match – Experience in a closely related specialty area within the last 3 years.

No Match – Nurses can apply to any shifts, sometimes you just need an extra set of hands.

🔍 Want to know more about a nurse’s experience? Click their name to view their full profile.

Use this guidance alongside your clinical judgement to make the best selection for your shift.

Vacant Shifts
You can edit a vacant shift at any time, as long as there are no applicants. Simply click the pencil icon and update the required fields.

Shifts with Applicants
If a shift has applicants and needs to be updated, either contact your Account Manager or reach out to the nurse directly to discuss any necessary changes. The nurse’s contact number is available on their application card.

Booked Shifts
Departments can be updated up to 48 hours before the shift’s start time. Click the pencil icon to make changes.
To amend the shift time, contact the nurse directly - the updated time can be recorded during timesheet sign-off.

Still feeling stuck?
Reach out to your Account Manager at advice@upaged.com

1. Open the Schedule page.

2. Locate the relevant shift.

3. Click Cancel.

4. (Optional) Add a custom message for the nurse and confirm the cancellation.

⚠️ Be mindful of cancellation timeframes to avoid cancellation fees. uPaged follows the Nurses Award - shifts cancelled within 2 hours of the start time will mean the nurse will be paid for 2 hours.