A manager can remove a shift with a booked or confirmed practitioner, but just note, uPaged takes shift cancellations very seriously. 


Cancellations can mean that a manager is not able to find a replacement to care for their patients.


Similarly, when a manager cancels a practitioner with short notice, the practitioner may not be able to find a replacement shift, resulting in a loss of income.


Our aim is to create timely transparency around this, but we are also aware that unexpected things come up and shift needs change.


If a facility cancels a booked shift within 2 hours of the start of the shift, the practitioner is entitled to be paid for 2 hours of work as per their employment contract and our Shift Cancellation Policy. Please ensure you are familiar with our Shift Cancellation Policy herehttps://bit.ly/3gLKTFT and our T&Cs herehttps://bit.ly/30yUriq.


 


How to cancel a practitioner


Select your device



 


Mobile device


  1.  Log in to uPaged
  2. Select Find Talent
  3. Use the Calendar to find the shift you would like to cancel. Tap Cancel  mceclip0.png
  4. A pop-up box will appear stating "Are you sure you want to cancel this practitioner". Tap the box then start typing a message for the practitioner


mceclip1.png


  1. Tap Yes, cancel mceclip4.png to cancel the shift and the practitioner. The practitioner will be notified that their shift is cancelled with your message.


Ensure to enable automatic updates of the uPaged app, and allow notifications to avoid missing out on important shift updates.


 


Desktop computer


  1. Log in to uPaged 
  2. On the top pane, click Find Talent
  3. Use the Calendar to find the shift you would like to cancel. click Cancel  mceclip0.png
  4. A pop-up box will appear stating "Are you sure you want to cancel this practitioner?". Click the box then start typing a message for the practitioner


mceclip1.png


  1. Click Yes, cancel mceclip4.png to cancel the shift and the practitioner. The practitioner will be notified that their shift is cancelled with your message.