uPaged has ratings and testimonials because we aim to improve the standard, accountability and transparency of both practitioners and facilities in the contingency workforce process. We want both practitioners and facilities to perform at their best, and be recognised for it by earning the best rating and testimonial that they can.

Ratings and testimonials on uPaged may also be used as a decision-making tool for practitioners and facilities. Practitioners may review a facility's ratings and testimonials in order to decide if they would like to work there. On the other hand, facility booking managers may review a practitioner's ratings and testimonials to help them assess a practitioner's suitability for the shift, and decide if they would like to accept or decline the practitioners's shift application.