Troubleshooting 3

• I'm a Practitioner having technical issues. What do I do?
• How do I remove myself from the uPaged platform?
• I'm a new grad or a year level 1 nurse. I've finished my profile, but it is still appearing as incomplete. Why?

Completing your uPaged Profile 8

• How do I login to my uPaged profile?
• How do I add Skills, Education and Certificates to my uPaged profile?
• How to add evidence for your Year Level and Work Experience
• How to download a blank Statutory Declaration form to provide evidence for my Year Level
• How do I upload evidence of Mandatory Training to my uPaged profile?

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My National Police Check with uPaged 6

• How do I apply for a new National Police Check with uPaged?
• How do I get reimbursed for the cost of my Police Check?
• Why do I need a National Police Check to work in uPaged hospitals?
• I already have a National Police Check. Can I use that?
• Who are InterCheck? I want to know who will be processing my National Police Check for uPaged.

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Money Matters 13

• Who pays me?
• When will I be paid my wages? What is my pay cycle?
• Who do I contact for pay issues?
• Who pays my superannuation?
• Am I entitled to annual leave and sick leave?

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Tips and Tricks to building a great uPaged profile - to best showcase you and your skills! 6

• Take a screenshot on your computer or phone to upload onto your uPaged profile
• How to fill out Employment Info documents online - no printing needed
• How to electronically sign Employment Info documents online - no printing needed
• How to download and upload documents to your profile
• How to combine pages into one document

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Ratings and Testimonials on the uPaged platform 12

• What is a rating?
• What is a testimonial?
• Ratings & Testimonials - how do they work?
• Why does uPaged have ratings and testimonials?
• How is my rating determined?

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Requirements of the uPaged profile 17

• What do I need to build my profile? In just 5 easy steps
• What evidence do I need for my Year Level?
• I'm a Clinical Nurse Specialist (CNS). What is my Year Level?
• Do I need to upload my resume onto my profile?
• What Is Mandatory Training? Why Do Nurses Need It?

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My Employment 11

• Why was I asked to sign a casual contract?
• What are the benefits of being a casual employee at a uPaged facility?
• Can I work another job while using uPaged?
• Can I pick up uPaged shifts with my permanent employer?
• Can I work at a uPaged facility as an agency nurse?

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Common questions before my first uPaged shift 20

• Can I build my profile before I am ready to start working shifts?
• Practitioners: How do I get instant notifications about shifts?
• What's the difference between "Shifts available" and "Shifts available that don't meet my preference"?
• Can a healthcare facility view my profile before I’ve applied to a shift?
• I've applied for a shift. What happens next?

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Start working with uPaged 9

• I've done a bridging or re-entry program. Can I still get shifts in uPaged hospitals?
• I'm a new graduate in Nursing and just registered with AHPRA. Can I join uPaged?
• Does uPaged sponsor visas or migration to Australia?
• Can uPaged give me a reference?
• What is a nurse bridging or re-entry program?

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