As per your employment contract and our Shift Cancellation Policy, if a hospital cancels a booked or confirmed shift:
- at least 2 hours before the start of the shift, you are not entitled to pay.
- within 2 hours of the start of the shift, you are entitled to be paid for 2 hours of work. To ensure you are paid, please ring the hospital switch number under "Additional Information" on the hospital's uPaged profile and inform the unit manager.
A hospital can cancel and remove a shift with a confirmed nurse, but just note, uPaged takes shift cancellations very seriously.
Cancellations can mean that a hospital is not able to find a replacement to care for their patients.
Similarly, when a hospital cancels a nurse with short notice the nurse may not be able to find a replacement shift, resulting in a loss of income.
Our aim is to create timely transparency around this, but we are also aware that unexpected things come up and shift needs change.
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