What happens if a hospital cancels a shift that I was booked for? Follow

As per your employment contract and our Shift Cancellation Policy, if a hospital cancels a booked or confirmed shift:

• at least 2 hours before the start of the shift, you are not entitled to pay.
• within 2 hours of the start of the shift, you are entitled to be paid for 2 hours of work. To ensure you are paid, please ring the hospital switch number under "Additional Information" on the hospital's uPaged profile and inform the unit manager.

A hospital can cancel and remove a shift with a confirmed nurse, but just note, uPaged takes shift cancellations very seriously. 

Cancellations can mean that a hospital is not able to find a replacement to care for their patients.

Similarly, when a hospital cancels a nurse with short notice the nurse may not be able to find a replacement shift, resulting in a loss of income.

Our aim is to create timely transparency around this, but we are also aware that unexpected things come up and shift needs change.

You may view our:

• Shift Cancellation Policy here: https://bit.ly/3gLKTFT; and
• T&Cs here: https://bit.ly/30yUriq.