You can cancel booked shifts with the uPaged app ('how-to' shown below) but just note, uPaged takes shift cancellations very seriously. Cancellations can mean that a hospital is not able to find a replacement to care for their patients. Similarly, when a hospital cancels a nurse with short notice the nurse may not be able to find a replacement shift, resulting in a loss of income. If a nurse or hospital cancel a shift within four hours of the shift start time, this will be recorded in a cancellation rate on their profile, to help everyone make the best possible decision next time they choose.
If you are cancelling within 24 hours of the start of the shift, you must call the hospital directly to update them of your non-attendance. The cancellation contact number for each hospital is listed on the hospital's profile in the 'additional information' tab.
How to cancel a shift
- Log into your uPaged profile.
- Locate the shift you need to cancel below your calendar under 'booked shifts'.
- Select > cancel.
- Confirm the cancellation.
- If the shift is within 24 Hour you must call the hospital and update them directly. The contact number for each hospital is listed on the hospital's profile in the 'additional information' tab.