A hospital can cancel and remove a shift with a booked or confirmed nurse, but just note, uPaged takes shift cancellations very seriously.
Cancellations can mean that a hospital is not able to find a replacement to care for their patients.
Similarly, when a hospital cancels a nurse with short notice the nurse may not be able to find a replacement shift, resulting in a loss of income.
Our aim is to create timely transparency around this, but we are also aware that unexpected things come up and shift needs change.
If a hospital cancels a booked shift within 2 hours of the start of the shift, the nurse is entitled to be paid for 2 hours of work as per their employment contract with your hospital and our Shift Cancellation Policy. Please ensure you are familiar with our Shift Cancellation Policy here: https://bit.ly/3gLKTFT and our T&Cs here: https://bit.ly/30yUriq.
To cancel a shift:
Log in to your uPaged account.
Go to Calendar and the date that they are booked for.
Find the Nurse booking, click the (…) and press Cancel. If your shift had a booked nurse, the nurse will be notified that their shift is cancelled.
Ensure to download the latest version of the uPaged app, and allow notifications (see how here: https://bit.ly/3kmwLFR) to avoid missing out on important shift updates.