A hospital can cancel a shift, but just note, uPaged takes shift cancellations very seriously. Cancellations can mean that a hospital is not able to find a replacement to care for their patients. Similarly, when a hospital cancels a nurse with short notice the nurse may not be able to find a replacement shift, resulting in a loss of income. Our aim is to create timely transparency around this, but we are also aware that unexpected things come up and shift needs change.
Log in to your uPaged account.
Go to Calendar and the date that they are booked for.
Find the Nurse booking, click the (…) and press Cancel.
The nurse will be notified that their shift is cancelled.
If a nurse or hospital cancel a shift within 2 hours of the shift start time, this will be recorded in a cancellation rate on their profile, to help everyone make the best possible decision next time they choose. The nurse should be paid for 2 hours of work as per their employment agreement with your hospital.
To make sure you don't miss updates, please ensure you have the latest version of the uPaged app, and allow notifications.
Please see our T&Cs for our cancellation policy.