We are sorry you are experiencing difficulties and things are not working. We're here to help and solve the problem.
Please try the following:
- Clear the cookies and cache stored by your browser. See how here:
We strongly suggest you access our site using one of the browsers listed above. If you cannot save information in your profile, please check what browser you are using. If it is Internet Explorer (IE), you should change to your browser to Chrome, Safari, Firefox or other browsers. IE has not been supported by Microsoft since February 2019, and we don't support it either. If you are using IE, your details will not save and pages may not load.
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3. Please shut down the app and open again
4. Update the app when new versions become available.